ShoutOUT Labs
Helping Businesses to Build Winning Customer Relationships
Who are we?
ShoutOUT Labs, initially called Square Mobile, was founded in 2014 with the objective of building tools for businesses to create winning customer relationships. That gave birth to our service, called ShoutOUT, which focuses on providing a convenient and effective customer relationship management platform. Currently, ShoutOUT Labs serves over 3500 users in 41 countries including leading brands in Sri Lanka and Nigeria such as DSI Tyres, Mobil, and Nexus alliances ShoutOUT Labs is headquartered in Colombo, Sri Lanka, with a sales office based in Lagos, Nigeria.
Our Platforms
Segmentation
The most valuable asset for any business in today’s world is customer data. ShoutOUT brings all customer data into one place to help recognize similar attributes and behaviours, and segment them into the right groups.
Engagement
The right message to the right customer at the right time shows how much you understand and care about them. Make target communication and send offers via customized and personalized SMS and email based on customer preferences and behaviors.
Reward
How hard is it to make customers actually stay? Not so much if you do it the right way! Create an enticing reward program which motivates customers to keep purchasing your services.
ShoutOUT Lite
ShoutOUT Lite is an SMS API platform offering 3 APIs - Outgoing, Inbound SMS APIs, and one-time password API.
Our Team
ShoutOUT was founded by three passionate engineers with the vision of refashioning the techniques businesses utilize in engaging and communicating with their customers. We have created a culture that constantly and continuously pushes the boundaries of innovation, celebrates every achievement, works hard, and enjoys life.
Our Offices
Our headquarters with the development centre is located in Colombo, Sri Lanka.
Colombo, Sri Lanka
No 02, 6th Lane,
Colombo 03 Sri Lanka 00300
(+94) 071 655 0512
Lagos, Nigeria
12 Olaribiro Street,
Off Allen Avenue, Ikeja, Lagos Nigeria
(+234) 01 342 3885
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